Privacy Policy 

Last Updated: 16 July 2026

Eyries Group Limited ("Eyries", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect information when you visit our websites, use our products and services, communicate with us, or otherwise interact with Eyries.

By using our websites or services, you acknowledge that you have read and understood this Privacy Policy.


Who We Are


Eyries Group Limited

Trading Name: Eyries

Website: https://eyries.co.uk

Eyries develops software, artificial intelligence platforms, digital infrastructure, cloud applications, creative technologies and related services.

Our current major products include (But Not Limited to):

  • OmniCognit
  • Veridex
  • CirqMail
  • RingRibbon


Information We Collect

Depending on how you interact with us, we may collect different types of information.


Information You Provide

You may voluntarily provide information including:

  • Full name
  • Email address
  • Telephone number
  • Company information
  • Billing information
  • Shipping information
  • Account credentials
  • Support enquiries
  • Product registrations
  • Contact form submissions
  • Marketing preferences
  • Account Information


If you create an account with one of our products, we may collect:

  • Username
  • Encrypted password
  • Authentication details
  • Account settings
  • Product preferences
  • Passwords are never stored in plain text.


Payment Information

Payments are processed by trusted third-party payment providers.

Eyries does not store complete payment card numbers.

Payment providers may collect:

  • Billing address
  • Payment method
  • Transaction details
  • Fraud prevention information

Please review the privacy policy of the payment provider you choose to use.


Technical Information

When visiting our websites, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Pages visited
  • Referring website
  • Date and time of access
  • Diagnostic information
  • Security logs

This information helps us maintain performance, reliability and security.


Product-Specific Information


OmniCognit

Depending on the features used, OmniCognit may process:

  • User prompts
  • Uploaded documents
  • Generated responses
  • Workspace settings
  • Usage analytics

Only information necessary to deliver requested functionality is processed.


Veridex

Veridex may process:

  • Connected wallet addresses
  • Blockchain transaction references
  • Escrow identifiers
  • Dispute information
  • Verification information
  • Security events

Blockchain transactions are inherently public. Personal information associated with those transactions is handled in accordance with this Privacy Policy.


CirqMail

CirqMail may process:

  • Contact lists
  • Email campaigns
  • Templates
  • SMTP configuration
  • Delivery statistics
  • Bounce reports
  • Campaign analytics

Customers remain responsible for ensuring they have appropriate legal grounds to process recipient data.


RingRibbon

RingRibbon may process:

  • Device registration
  • Device identifiers
  • Product activation
  • Recovery information
  • Owner contact information
  • Device settings

Location-related functionality depends on the supported ecosystem used by the customer and is subject to that ecosystem's own privacy practices.


Cookies

We use cookies and similar technologies to:

  • Remember preferences
  • Improve website performance
  • Maintain secure sessions
  • Analyse website usage
  • Measure service performance

You may manage cookies through your browser settings.


Some features may not function correctly if cookies are disabled.


How We Use Information

We use information to:

  • Provide products and services
  • Create and manage accounts
  • Process purchases
  • Deliver customer support
  • Improve our products
  • Detect fraud
  • Protect users
  • Maintain security
  • Respond to legal obligations
  • Communicate product updates
  • Improve user experience
  • Marketing Communications


We may occasionally send:

  • Product announcements
  • Security notifications
  • Service updates
  • Company news
  • Marketing communications

You may unsubscribe from marketing communications at any time.

Service-related communications may still be necessary.


Legal Basis for Processing

Where UK GDPR or applicable data protection laws apply, we process personal information under one or more lawful bases, including:

  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Consent, where required
  • Sharing Information

We do not sell your personal information.


Information may be shared with trusted service providers where necessary, including:

  • Payment providers
  • Cloud hosting providers
  • Infrastructure providers
  • Analytics providers
  • Customer support providers
  • Security providers

These providers are required to protect information appropriately.


International Transfers

Some service providers may process information outside the United Kingdom.


Where applicable, appropriate safeguards are implemented to protect transferred personal information.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain security
  • Enforce agreements

Retention periods vary depending on the nature of the information and applicable legal requirements.


Security

Protecting customer information is a core priority.


We use a combination of technical and organisational safeguards designed to help protect information, including:

  • Encryption where appropriate
  • Secure authentication
  • Access controls
  • Security monitoring
  • Infrastructure hardening
  • Regular updates
  • Logging and auditing

While we take reasonable measures to protect information, no system can guarantee absolute security.


Your Rights

Depending on applicable law, you may have the right to:


  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the relevant supervisory authority

Requests may be subject to verification.


Children's Privacy

Our products and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children without appropriate legal authority.

If you believe a child has provided personal information, please contact us.


Third-Party Websites

Our websites may contain links to third-party websites.

We are not responsible for the privacy practices of external websites or services.

We encourage users to review their privacy policies.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when published on this page.

Where appropriate, significant changes may also be communicated through our services.